Frequently Asked Questions
WHY WAS SHERLOCK'S LAST CASE REMOVED FROM THE SEASON AND THE DATES CHANGED FOR URINETOWN, THE MUSICAL?
The spectacular season for our 100th anniversary has been altered a bit to accommodate some of the things we have set into place to keep us in the forefront of keeping our audiences, casts, and crews safe and engaged.
With the orchestra being a part of the show formula in Urinetown, The Musical, we feel it needs to be presented in the Lohrey Theatre instead of in the smaller, black box Next Stage as originally announced. Therefore we will reschedule Sherlock's Last Case and have placed Urninetown, The Musical as the next show to be on our main stage this season to run October 22 - November 7, 2021. All other dates for all the other shows will remain the same.
We look forward to entertaining you all year by making these changes. Check out the entire season here
WHAT ARE THE MOST CURRENT GUIDELINES REGARDING COVID-19 AT THEATRE MEMPHIS?
Our current policy is to require masks for everyone who enters the facility and to wear the masks for the duration of the visit. We encourage social distancing and use of the sanitation stations located throughout the building. We will continue to monitor guidelines recommended by the CDC and local governements and update our rules accordingly. Our full COVID-19 practices and policies can be reviewed by clicking here.
WHAT IF I CHOOSE TO NOT WEAR A MASK?
Of course that is within your rights, and we will be happy to refund your ticket price or bank your tickets for show at a later date. Just call the box office at 901.682.8323 and let them know your preference.
WHAT TIME SHOULD I ARRIVE AT THE THEATRE?
We are encouraging patrons to arrive no more that 45 minutes prior to the curtain time and to practice pratical social distancing at this time.
Venue doors open 30 minutes prior to curtain time. The performance begins promptly at the time noted on your ticket. The Lohrey Stage is assigned seating but the Next Stage is open seating so you should adjust your arrival accordingly to get the best seats available.
WHERE IS THE THEATRE LOCATED?
630 Perkins Extd. @ Southern Avenue Memphis, TN 38117
IS THE THEATRE WHEELCHAIR ACCESSIBLE?
Both the Lohrey Theatre and the Next Stage are wheelchair accessible with a handicapped accessible restrooms on the same level as the main lobby to both venues. The Lohrey Theatre also provides hearing assisted equipment to any who may require or request it, at no charge. For more information on how to obtain these seats, their seat numbers/locations, and more, please visit www.theatrememphis.org/seating-chart or call the box office at 901.682.8323.
WHAT ARE THE BOX OFFICE HOURS?
Tuesdays - Fridays | 10am - 5pm
Performance weekdays | 6pm – Curtain
LOHREY STAGE-Noon - Curtain
NEXT STAGE-2pm - Curtain
Sundays-Noon - Curtain
WHAT IS THE PERFORMANCE SCHEDULE?
Generally shows are performed during the run dates on Thursdays, Fridays and Saturdays @ 7:30pm, and Sunday matinees @ 2pm. Additional performances may be added as needed. A Christmas Carol is the exception with additional weekday and weekend performances that are scheduled for 7pm and 3pm. You can view the most current performance schedules at www.theatrememphis.org/performanceschedule.
HOW CAN I RESERVE THE BEST SEATS?
Tickets are available online @ www.theatrememphis.org/tickets, but to ensure the best seats available it is suggested to go to the box office at 630 Perkins Extd. @ Southern Avenue, Memphis, TN, 38117 or call 901.682.8323. Please note: the Lohrey Stage is assigned seating but the Next Stage is open seating so you should adjust your arrival accordingly to get the best seats available.
WHAT IF I WANT TO BRING A GROUP TO THE SHOW?
For groups of 10 or more, call 901.682.8323.
WHO CAN I CONTACT WITH TICKETING QUESTIONS?
Please call the box office for all ticketing questions, 901.682.8323.
WHAT DO I WEAR TO A THEATRE MEMPHIS SHOW? There is no specific dress code, though appropriate attire is encouraged for a public event.
WHERE DO I PARK AT THEATRE MEMPHIS?
There is ample FREE parking on the campus with lighting and a security presence during every performance.
HOW DO I GET INVOLVED AT THEATRE MEMPHIS AS A VOLUNTEER?
As a community theatre, Theatre Memphis can only survive with a diverse volunteer base. Most any skill can be put to use and you can find out more about volunteering by clicking here.
HOW DO I AUDITION FOR A SHOW AT THEATRE MEMPHIS?
All productions are open to the public. Any pre-cast roles will be announced prior to the audition dates. All roles are non-paying volunteer positions, but the experience is one that is totally professional. To find out more about audition dates and signing up for an audition, click here.