Ushers fulfill a variety of duties before the show, at intermission, and after the show. Duties may include:
- Greeting patrons and giving them their tickets at will call.
- Greeting patrons and handing them a program.
- Greeting patrons and helping them find their assigned seats.
- Selling concessions before the show and at intermission.
- Picking up small liter in the house after the show.
The usher schedule is very flexible. You may volunteer for any performance on the schedule for which ushers are still needed. In general, days and times are Thu-Sat 6:30-10:30 PM and Sun 1:00-5:00 PM. You can volunteer several times on one show or choose different shows. Ushers are given a brief orientation every time they volunteer. As a bonus, anytime there are open seats in the house, ushers are invited to watch the show for free. All of our active ushers are put on the usher email updates list. Our Usher Coordinator, Kaitlin Brucker, manages the usher schedule for all performances. Kaitlin will send an email requesting ushers three weeks before a show opens. She’ll continue to send updates and emails until the usher schedule for that show has been completed. Current and upcoming usher opportunities are also always listed on this page. (See below.) Registered volunteers can sign-up to usher at any time for any show that has an open sign-up.
- In consideration of the current CDC and Shelby County Health Department guidelines for mask-wearing, we have a mask optional policy for all volunteers. For the foreseeable future, all ushers have the discretion to wear (or not wear) a face mask that fully covers the nose and mouth while on duty.
- Ushers age 12-15 must be accompanied by an ushering adult.
- Ushers must follow the dress code. (See Usher Guidelines)
- Have a positive attitude, conducting themselves with courtesy and consideration.
- Have a helpful, friendly demeanor and be able to deal with a cross-section of personalities.
- Remain calm in sometimes stressful situations.
- Follow Theatre guidelines and accept supervision graciously, having a willingness to perform various tasks or positions as assigned or requested by the House Manager or Theatre Management.
- **Special Note for ushers who will be submitting time to receive community service hours. – We do not grant partial hours. You must serve your full shift to receive credit for your hours.
Already a registered usher?
Check out these upcoming usher opportunities or update your current commitments:
To register, click the link listed next to the 24-25 season show. Please note usher registration for each show will open three weeks prior to the opening night performance.
Grease (August 16-September 8, 2024) – https://cerv.is/0166×190
A Midsummer Night’s Dream (September 13-29, 2024) – https://cerv.is/0166×191
The Mousetrap (October 11-27, 2024) – https://cerv.is/0166×192
Parallel Lives (November 8-23, 2024) – https://cerv.is/0166×193
A Christmas Carol (December 6-23, 2024) – https://cerv.is/0166×199
Inherit the Wind (January 17-February 2, 2025) – https://cerv.is/0166×194
Beauty and the Beast (February 28-March 30, 2025) – https://cerv.is/0166×195
Silent Sky (April 9-19, 2025) – https://cerv.is/0166×196
Rumors (April 25-May 11, 2025) – https://cerv.is/0166×197
Ain’t Misbehavin’ (June 6-29, 2025) – https://cerv.is/0166×198